If you’re looking for an ecommerce consultant in Bath …
chances are your online business is not meeting your goals.
You might be spending on ads without seeing consistent returns. Your analytics may look busy but tell you very little. Or maybe you’re just tired of fluffy advice that sounds good but changes nothing.
At eCommerce Smart, we work with Bath’s ecommerce brands and retailers who want strategy grounded in data, not hype.
We help you see what’s really driving growth, fix what’s holding you back, and get every channel working together – without unnecessary complexity.
We’re independent consultants, not an agency. That means no retainer pressure, no upselling – just clarity, focus, and measurable results.
Ecommerce consultancy for Bath businesses
Bath is home to some of the most creative and ambitious brands in the South West – from independent lifestyle labels to national retailers with heritage.
But creativity alone doesn’t guarantee growth. To scale online, you need structure, data, and strategy that connects the dots between marketing, performance, and customer experience.
That’s what we do. We help Bath-based ecommerce businesses bring everything into focus – using insight, testing, and optimisation to build a more profitable operation.

Ecommerce Strategy and Growth Planning
Our Ecommerce Growth Services bring your marketing, sales, and customer data together into a clear, workable plan.
We’ll pinpoint what’s delivering ROI, where money’s being wasted, and what needs to happen next to grow revenue sustainably.
For a deeper look at scaling the right way, read How to Scale an Ecommerce Brand Without Breaking Your Tech Stack

Paid Media and Acquisition
Paid media is only effective when it’s built on strategy and data.
Our Paid Media consultancy refines your campaigns to ensure you’re spending where it counts – and not wasting budget on clicks that don’t convert.
If your ad performance feels off, you’ll find useful advice in How to Spot a Bad Google Ads ROAS

Conversion Rate Optimisation (CRO)
More traffic isn’t the answer if your site isn’t converting.
Our Conversion Rate Optimisation consultancy focuses on understanding how customers use your site – and why they sometimes don’t buy.
Through data analysis, testing, and UX improvements, we help you remove barriers and boost conversion rates. If you want to see how psychology influences purchase behaviour, check out The Real Role of Social Proof in Ecommerce CRO

SEO for Ecommerce
Bath’s ecommerce scene is vibrant – but also competitive.
Our SEO for Ecommerce service helps you get found by the right customers at the right time, with technical optimisation, structured content, and performance-led strategy.
We don’t chase keywords for the sake of it; we focus on visibility that converts. See the fundamentals in The Complete Ecommerce SEO Checklist

Email, CRM and Retention
Attracting customers is expensive – keeping them shouldn’t be.
Our Email Marketing consultancy helps Bath’s ecommerce businesses turn one-time buyers into loyal customers with smart automation and retention strategies.
We’ll build post-purchase flows, win-back campaigns, and CRM systems that feel personal, not pushy. For inspiration, see Post-Purchase Email Flow: What to Send, When to Send It, and Why It Matters

Analytics and Performance
Better data means better decisions.
Our Analytics and Reporting consultancy integrates your GA4, CRM, and paid media into clear dashboards – so you can actually see what’s working.
You’ll get a single source of truth that helps you plan, spend, and optimise with confidence. Learn more in How to Use Looker Studio to Visualise Your Ecommerce Funnel
Why Bath brands choose eCommerce Smart

We think like operators, not agencies.

We focus on clarity.

We know ecommerce inside out.

We care about outcomes, not outputs.

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We think like operators, not agencies

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We focus on clarity
No jargon. No endless decks. Just clear data and recommendations that actually help you grow.

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We know ecommerce inside out
Shopify, WooCommerce, Magento, Amazon – whatever platform you’re using, we’ll help you make the most of it.
Explore two of them in Shopify vs WooCommerce: Which Platform Is Best for Scaling Brands?

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We care about outcomes, not outputs
We measure everything by one thing – whether it makes your business more profitable.
Supporting Bath and the South West
We work with ecommerce and retail businesses across Bath, Bristol, and the South West, offering consultancy remotely or in person.
Whether you’re refining your acquisition strategy or improving your retention systems, we’ll help you simplify the noise and focus on what moves your bottom line.


Let’s talk about your ecommerce growth
If you’re ready to work with an Ecommerce and Digital Marketing Consultant in Bath who believes in clarity, strategy, and measurable results -let’s start.
Contact us to book a consultation.