You’ve got the data. GA4, Shopify, WooCommerce, Meta Ads, Klaviyo, the works. But when you try to make sense of your ecommerce funnel? Chaos.
Enter Looker Studio (formerly Google Data Studio): a free, powerful tool for building visual dashboards that turn complex data into actionable insights.
In this guide, we’ll show you how to:
- Map your ecommerce funnel in Looker Studio
- Connect GA4, your CRM, and ad platforms
- Visualise drop-off points and conversion paths
- Use it to make smarter marketing and CRO decisions
Whether you’re running a Shopify, WooCommerce, or Magento store – this is for you.
Table of Contents for How to Use Looker Studio to Visualise Your Ecommerce Funnel
What Is an Ecommerce Funnel (in Data Terms)?
A typical ecommerce funnel includes:
- Sessions – People who visit your site
- Product Views – Browsing activity
- Add to Cart – Expression of intent
- Checkout Started – User begins purchase
- Purchase Completed – The money moment
We map this across platforms:
- GA4 for sessions and conversion events
- Shopify/Woo data for cart and purchase metrics
- CRM (like HubSpot or Klaviyo) for lead captures and post-purchase
- Ads platforms for acquisition metrics
The goal: see how many users you retain at each step – and where they drop off.
Step 1: Connect Your Data Sources to Looker Studio
Start by integrating your main data sources:
GA4 – Use the native GA4 connector
Shopify or WooCommerce – via tools like Supermetrics or Power My Analytics
Klaviyo – Use CSV exports or Klaviyo’s API with third-party connectors
Google Ads / Meta Ads – Native connectors available
Pro Tip: Use a blended data source when possible to combine GA4 and Shopify metrics for consistent funnel reporting.
Step 2: Define Funnel Stages as Custom Metrics
In Looker Studio, each stage of the funnel needs to be clearly defined.
Here’s a basic example:
Funnel Stage | GA4 Event / Source |
---|---|
Sessions | session_start |
Product Views | view_item |
Add to Cart | add_to_cart |
Checkout Started | begin_checkout |
Purchase | purchase |
Set these as scorecards or time series graphs to track trends.
Step 3: Visualise Funnel Drop-Off
Use a Funnel Chart or Bar Chart to show how many users make it through each stage.
Example:
10,000 sessions → 6,000 product views → 2,500 add to cart → 1,200 checkouts → 750 purchases
This instantly reveals your weakest stages.
Segment by device, source/medium, or product category to isolate friction points.
Use filters like:
- Mobile vs Desktop
- Organic vs Paid
- New vs Returning Users
You’ll often find mobile checkout drops or high bounce from Meta traffic.
Step 4: Add Calculated Metrics
Now bring your dashboard to life with real business KPIs:
- Cart-to-Checkout Rate =
begin_checkout
/add_to_cart
- Checkout-to-Purchase Rate =
purchase
/begin_checkout
- Overall Conversion Rate =
purchase
/session_start
- AOV =
revenue
/purchase
- Customer Acquisition Cost (CAC) = Ad spend / purchases (blend with ad platforms)
Track these monthly, weekly, and vs. targets.
Step 5: Layer in Marketing & Email Data
Use secondary data sources to enrich your funnel view:
- Email performance (from Klaviyo or dotdigital)
- Open/click/purchase by flow or campaign
- Ad performance (from Meta, Google, TikTok Ads)
- ROAS by channel
- Referral or affiliate performance
- Add UTM breakdowns to see source influence
This cross-channel view helps answer:
- Which channels drive quality traffic?
- Are email flows supporting second purchases?
- Which campaigns contribute to revenue beyond last-click?
Looking for help with this? Our analytics & reporting consultancy builds custom Looker Studio dashboards like these.
Real Use Case: DTC Brand on Shopify
One of our clients (a fashion retailer) saw strong traffic but weak sales. Their Looker Studio funnel showed:
- High add-to-cart (5.6%)
- But low checkout starts (1.2%)
On deeper inspection:
- Mobile users dropped off during shipping options
- International buyers saw unexpected VAT costs
We simplified the mobile checkout and clarified shipping policies – result: +28% increase in checkout starts in 6 weeks.
Bonus: Templates & Tools
Want to speed things up? Try these:
- Looker Studio GA4 Ecommerce Funnel Template (by GA4Hero)
- Supermetrics + Looker Funnel Template
- Our custom GA4 for ecommerce guide
Final Thought on How to Use Looker Studio to Visualise Your Ecommerce Funnel
Looker Studio isn’t just for pretty graphs – it’s a powerful diagnostic tool.
Use it to:
- Spot funnel friction (and fix it)
- Attribute sales across channels
- Align your CRO, email and paid media strategies
Want help setting up an ecommerce funnel dashboard that drives decisions? Explore our Analytics & Reporting services
Or book a free discovery call – and we’ll build your first funnel live with you.
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